5mwb takes your personal data seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how it is protected, and what rights you have as a player registered from the Philippines.
Six commitments that guide the way 5mwb handles personal information from every registered Philippine player.
5mwb collects personal data only to the extent necessary for account management, KYC verification, transaction processing, and responsible gaming compliance. We do not collect data for its own sake.
All personal data stored by 5mwb is protected using SSL encryption in transit and industry-standard security measures at rest. Payment credentials are handled directly through verified Philippine payment providers — not stored by us.
Registered players have rights over their personal data — including the right to access, correct, or request deletion of information. These rights can be exercised by contacting 5mwb support directly.
5mwb does not sell, rent, or trade your personal information to third parties for marketing purposes. Data may be shared only where required for operations — such as payment processing or legal compliance — and is never sold.
Personal data is retained only for as long as is necessary to fulfil the purpose it was collected for, or as required by applicable legal and compliance obligations. Accounts closed in good standing are subject to standard data retention periods.
When this Privacy Policy changes, the updated version is posted on this page with a revised effective date. For significant changes, registered players will be notified through the platform or by email to their registered address.
This Privacy Policy describes how 5mwb collects, processes, stores, and protects the personal information of players who register and use the platform. It applies to all forms of access — desktop browsers, mobile browsers, and the 5mwb app — for players located in the Philippines.
By creating a 5mwb account, you acknowledge that you have read this Privacy Policy and consent to the data practices described here. This policy forms part of the overall agreement between you and 5mwb, alongside the Terms & Conditions.
5mwb collects personal data in two ways: information you provide directly, and data generated automatically through your use of the platform.
Information you provide:
Data collected automatically:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | Registration & KYC |
| Contact Data | Email address, Philippine mobile number | Registration |
| Transaction Data | Deposit amounts, withdrawal records, PHP balance | Ongoing use |
| Technical Data | IP address, device type, browser, session logs | Automatic — on access |
| Gaming Activity | Games played, bets placed, game results | Ongoing use |
5mwb uses personal data for the following purposes:
During KYC, you will be asked to submit a valid Philippine government-issued identification document — for example, a PhilSys national ID, passport, SSS ID, or driver's licence. The information on this document is checked against the details you provided at registration.
KYC data is handled with a high level of care. It is used only for identity verification and age confirmation purposes. Identity documents are stored securely and are not shared with third parties for any commercial purpose. 5mwb staff who handle KYC submissions are subject to confidentiality obligations.
If you have questions about the status of your KYC verification or need to update a document, contact support at [email protected].
All financial transactions on 5mwb are conducted in Philippine Peso (PHP) through Philippine payment channels including GCash, Maya, and local online banking services. Transaction data — including deposit amounts, withdrawal requests, and your PHP account balance — is recorded as part of your account history and retained for operational and compliance purposes.
5mwb does not store your GCash PIN, Maya credentials, or any banking passwords. When you initiate a payment, you are directed to complete it through the interface of the relevant payment provider. The transaction reference and confirmation details are returned to 5mwb to update your account balance, but your payment account credentials remain with the provider.
5mwb does not sell, rent, or trade personal data to third parties for any commercial or marketing purpose. Data may be shared with third parties only in the following circumstances:
5mwb uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, remember your preferences, and gather aggregated usage analytics. Cookies are small data files stored on your device by your browser.
Types of cookies used on the 5mwb platform:
Most browsers allow you to manage cookies through their settings. Disabling essential cookies may prevent you from logging in or using key platform features. Disabling analytics cookies will not affect your access to the platform.
5mwb retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal and compliance obligations applicable to an online gaming platform operating in the Philippines market.
As a general guide:
When data is no longer needed and the retention period has expired, it is securely deleted or permanently anonymised.
As a registered 5mwb player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support at [email protected] with your account details and the specific request:
If 5mwb discovers that an account has been created by or is being used by a person under the age of 21, that account will be closed immediately, any balance will be subject to review, and the personal data associated with the account will be handled in accordance with this policy and applicable legal requirements.
If you believe that a person under 21 has registered an account on 5mwb, please notify our support team at [email protected] immediately.
5mwb may update this Privacy Policy at any time. When changes are made, the revised policy is published on this page with an updated effective date at the top. For changes that materially affect how your personal data is used or your rights in relation to it, 5mwb will make reasonable efforts to notify registered players via email to their registered address or through an in-platform notification.
Continued use of the 5mwb platform after a policy update is posted constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how your data is handled.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy-related concern, contact the 5mwb support team:
Please include your registered email address and a description of your request. 5mwb will respond to verified data requests within a reasonable timeframe. Some requests may require identity confirmation before they can be processed.
These are the data rights available to registered Philippine players. Contact support to exercise any of them.
Request a copy of the personal data 5mwb holds about you, including what it is, where it came from, and how it is being used.
Request that inaccurate or outdated personal data held by 5mwb be corrected. For contact details, you can update these directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected for, subject to applicable legal retention requirements.
Request that 5mwb restricts the processing of your personal data in certain circumstances — for example, while you dispute the accuracy of data we hold.
Object to the processing of your personal data for purposes beyond those strictly necessary for operating your account and fulfilling legal obligations.
Request a copy of your personal data in a structured, commonly used format where the processing is based on your consent or a contract with 5mwb.
Straight answers to questions Philippine players commonly ask about how their data is handled on 5mwb.
5mwb is designed for Filipino players who want a secure, transparent online gaming experience in Philippine Peso. Register free and explore the full platform.
For Philippine players aged 21 and above only. Gaming involves financial risk — please play responsibly.